Customer Help Center

Purchasing Tickets to Attend

  • Customer Login & Password Problems

    If you've forgotten your password or are having trouble logging in, please try the following: Visit https:/...

    Jan 16, 2013 06:54PM PST
  • Download & Print Tickets

    To download and print your ticket(s) PDF, you'll need to visit and login to your...

    Jan 16, 2013 06:54PM PST
  • Promo Code & Discounts

    Anytime an artist has an active promo code, there will be a spot to put it in, when you're filling out your in...

    Jan 16, 2013 06:54PM PST
  • Purchasing Without Credit/Debit Card

    You need to use either a credit or debit card to order tickets through the site. If you don't have a card, yo...

    Jan 16, 2013 06:54PM PST
  • Refund Eligibility

    As is standard for event tickets (on our site and almost every other ticket-selling website), no refunds are a...

    Jul 12, 2017 09:02PM PDT
  • Name Printed on Tickets

    There actually isn't a way to change the name listed on your tickets (or on the Will-Call list for the vent), ...

    Jan 16, 2013 06:54PM PST
  • Schedule/Order of Performers

    The final schedule/order for each event is usually solidified on the day of the event. In many cases though, ...

    Jan 16, 2013 06:54PM PST
  • Canadian/International Customers

    Unfortunately, our site is configured to not allow international sales. We use certain security features for ...

    Jan 16, 2013 06:54PM PST
  • Paying Cash Cover at the Door

    For all of our events, patrons are able to pay the cash cover price (usually $13.00) at the door, unless the e...

    Jan 16, 2013 06:54PM PST

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